The Cooking Nurse
Privacy and cookies
Last updated: 12 November 2026. This policy covers cookingnurse.com, The Cooking Nurse Academy and the Fresh Pickens shop.
Who we are
The Cooking Nurse (Ritah Tumuhimbise) runs cooking classes, cookbooks and the Fresh Pickens food shop on Kulambiro Ring Road, Kampala, Uganda. We are responsible for the personal data you give us on this website. Contact us on +256 771 790 290 or thecookingnurse94@gmail.com.
What we collect
- Your account: name, phone number, email and a password (stored scrambled, never readable by us).
- Orders and deliveries: what you order, your delivery area and directions, and payment status.
- Classes: bookings, lesson progress, quiz results, practical photos you upload and certificates.
- Food preferences and allergies you choose to tell us, so we can warn you about ingredients.
- Messages you send us, reviews and community posts.
- Basic technical data such as your IP address in our server logs, used to keep the site secure.
Why we use it
- To prepare, deliver and confirm your orders, and to run the classes you book.
- To send order and class updates by WhatsApp, SMS or email, as set in your preferences.
- To give loyalty points and referral rewards.
- To keep the website safe and to understand which products and classes people use.
We do not sell your data. We share only what is needed: your name, phone and delivery area with the rider taking your order; payment details with the mobile money or card provider; and your question with our AI cooking assistant when you use "Ask Ritah AI".
How long we keep it
We keep your account while you use it. Order and payment records are kept for as long as Ugandan tax and accounting rules require. You can ask us to delete your account at any time.
Your rights
Under the Data Protection and Privacy Act, 2019 of Uganda you can ask to see the data we hold about you, correct it, or have it deleted, and you can object to marketing. Contact us using the details above. You can also complain to the Personal Data Protection Office.
Cookies
Cookies are small files saved by your browser. We use as few as possible.
| Name | Type | What it does | Kept for |
|---|---|---|---|
| tcn_cust | Essential | Keeps you logged in to your customer account. | 90 days |
| tcn_staff | Essential | Keeps staff signed in to the staff apps. | 30 days |
| tcn_consent | Essential | Remembers your cookie choice. | 1 year |
| Saved on this device (local storage) | Essential | Your cart, saved baskets and screen settings on this phone or computer. | Until you sign out or clear it |
| YouTube | Optional | Plays live class videos inside the app. YouTube (Google) sets its own cookies. Only loaded if you choose "Accept all" or press "Allow and play". | Set by YouTube |
Fonts and all other files are served from our own server. We do not use advertising or tracking cookies.